residential shipping option for low-weight, high volume shipments, utilizing the U.S. “FedEx started to convert all of SmartPost (its cost-effective U.S.
Satish Jindel, president of SJ Consulting said that with FedEx experiencing a higher increase in volume, compared to UPS, it is understandable to face more challenges in achieving a higher OTP such as was the case with its competitors. Data recently provided to LM by ShipMatrix, a subsidiary of Pittsburgh-based SJ Consulting, showed that major parcel carriers, including UPS, FedEx, the United States Postal Service (USPS), and were within similar ranges, for on-time performance (OTP) for May on an annual basis, whereas average daily volumes saw a bigger spread, to the upside.įor FedEx, its May 2020 OTP was 91.3%, and it dropped to 87.2% in May 2021.
